EIM's Head of HR, Ashley Cronk, is at the center of our mission to make sure our team has everything they need to thrive at work.
Our team brings together innovative technology, meticulous attention to detail, and true customer care from your first call to final delivery! Every label is proudly made by us right here in the USA, by people who take pride in getting every detail right.
It’s that time of year where all of us at Electronic Imaging Materials look back at our most popular labels of the year. And what a year it has been! We’ve labeled everything from vials holding invasive species, to warehouses of artisan ice cream, to batteries under the hoods of the latest and greatest EV […]
Juan Munoz is part of the leadership team at EIM, More than that, he is the master of technical solutions; the creative adhesive that holds our product innovation together! This month marks his 20th year aboard the Electronic Imaging Materials train, but let’s back that train up for just a minute! Before Juan landed at […]
What makes people want to stay? Let’s hear directly from the mouths of these four extraordinary interns to employees! EIM has a long history of elevating people from within, including many interns who have continued on as full time employees! We got to sit down with four of EIM’s former interns and our President, Alex […]
It’s All-American label hero (and the longest standing employee at Electronic Imaging Materials) Jason Wilder’s 30th work anniversary! This WILD man (see what we did there?) is one of the backbones of our business.
Meet The Label Expert sales rep who's gone from the print floor to the customer service team, and now sales team!
Oh no! Santa lost the list… Guess who came to the rescue? It’s that special time of year… and Santa & Mrs. Claus need all the help they can get to meet their delivery deadline! Wishing you and yours a festive and cheerful holiday season! -The Label Experts Enjoyed this video? Enjoy other zany adventures […]
Meet Label Expert Alex! From the customer service desk to the dynamic role of Account Specialist, Alex’s journey...
It is with great excitement that we announce the promotion of a familiar face and long-time employee, Erin Temmen, to Sales Manager! Many of our customers know Erin as a dedicated Label Expert, and...
Account Manager Erin Temmen is a newer addition to The Label Experts’ sales team. She recently celebrated her first anniversary with EIM! After a career in wholesale distribution, Erin was looking for a new challenge when she found her way to EIM. Initially, Erin said the most difficult part of mastering labels was “Learning product […]
Presenting a different facet of label proficiency, we’re excited to introduce to you Austin Stitham, our esteemed Estimating Associate! Austin has been a cherished and intriguing member of the EIM team for nearly four years now. His company in the office always brings a sense of warmth with his friendly attitude, infectious smile, and clever […]
Working with The Label Experts can streamline your purchasing process and prevent unnecessary label waste, i.e. buying the wrong labels, too many labels, or MORE label than you actually need! Understanding Common Label Buying Mistakes When buying labels, it’s common to end up with excess in more ways than one! We’ve had numerous customers approach […]
Retiring Account Manager Ed August shares wisdom and memories from his 26 years as a Label Expert.
Veronica and I met for coffee on a cold New England winter morning. Knowing I was about to take in a day in the life of Electronic Imaging Material’s Production Planning Coordinator, I went for my usual double espresso. Veronica, on the other hand, decided to switch things up with a new latte flavor to […]
We're on a mission to leave the Monadnock Region better than we found it—and to do that, we know we have to be mindful of the investments we make in our business’ future!
KEENE, NH – February 7, 2024 – Electronic Imaging Materials is happy to announce four new internal leadership promotions to reflect the ongoing success and growth of the company. With these new positions, “We are excited to support our strong, sustainable local company as it continues to build toward the future,” said Alex Henkel, President […]
Most Label Experts show up at EIM looking for a new job, but not Derek. Derek showed up at our doors because he wanted to join a band! It may seem an atypical way to look for work, but for Derek it’s a natural progression in his lifelong love of music. Derek has “Been in […]
Are you looking for an internship in New Hampshire to take your business skills to the next level and gain valuable on the job experience? Don’t miss this opportunity! Electronic Imaging Materials, Inc. is a family-owned label manufacturer in Keene, New Hampshire. Our doors have been open since 1987, and we’ve been doing internships with […]
Using his skills and talents to help others is something of a passion for Lance Shepard, both at work and in his personal life. As our resident Web Developer, one of the things Lance enjoys about his job the most is, “When I’ve written something that a user wants, or doesn’t even realize they want, […]
Cecilia Robinson has been with EIM since September 2015, when she joined as a Production / Planning intern. She went on to intern in Product Development while earning her Sustainable Product Design major, before joining us full time as a Product Assistant. Fast forward to today, she is our Quality Coordinator & Product Specialist in […]
A little Halloween fun from The Label Experts! Zombies crashed The Label Expert’s Halloween party… and some sticky situations ensued. Check out our YouTube channel for more fun label videos!
In honor of our 35th year, here’s a look back at The Label Experts’ last few decades! We count ourselves fortunate to have many team members who have been here 10, 15, even 20+ years! Days of Caring through the years We love it when we get to go out in our community and lend […]
Alex Henkel has been working at EIM since high school, when he frequently helped his father box up labels to ship out of their garage on school nights. Younger Alex even coded EIM’s first computer script to expedite shipping processes. Today, Alex regularly interacts with every department at EIM as President and Co-Owner. A typical […]
Funds to Support New Emergency Shelter & Resource Center Facility in Keene, NH KEENE, NH, September 7, 2021—Electronic Imaging Materials, Inc. and four other local businesses have jointly pledged $442,000 in New Hampshire tax credits to Hundred Nights, Inc. to fund the development of a new emergency shelter and resource center. “Safe and healthy shelter […]
“People think family friendly is when you have a baby. But it can also be when you have a sick parent or grandparent or spouse. We all have these relationships that make us better people—and probably a better employee at work. But you have to invest in them, make those connections and take care of […]
Meet April, our Marketing Coordinator and an employee you might know better than you think. If you have read one of our previous blogs or received an email from us, there’s a good chance April wrote it. She works in the marketing department and creates a lot of the content you see on our website […]
Who Said Barcodes are Boring?? May we present, a barcode rap Barcodes have been around for more than 60 years, and have had widespread use for almost 40. But despite their longstanding history, some people think barcodes have become rather stale, reserved for nerds sitting behind their computers holding calculators. Sure, maybe barcodes have been […]
If you’ve spent some time reading the Electronics Imaging Materials website or our newsletter, you know that we pride ourselves on being “Label Experts”. If you’ve had a chance to speak with one of our Label Experts, then you know firsthand the dedication that they bring to the job. Our sales team has well over […]
As we celebrate our 25th Anniversary this year, we thought we would share a “Brief History of our Company” based on the recollections of our founder, Paul Henkel. In 1987, Paul and his wife Sue invested most of their savings and started working out of a garage, producing labels on a single label-cutting-and-printing machine. In […]
Some students may think that an internship is a waste of time when they are learning everything they need to know in the classroom. But I say that is wrong. An internship gives so much more than a classroom setting can ever offer. The main advantage of an internship is the on-hand training in a […]
ADAPTIVENESS: Does your label manufacturer adapt to change and keep up with new technologies to remain state-of-the-art? Your label supplier (and partner) should be able to recommend the most current innovations to meet your die-cutting and printing requirements. If your supplier’s specialty is too narrow, chances are they will be unable to grow with you […]
At EIM, we measure many different statistics as we serve our customers. One measurement we look at is the percentage of orders that ship on the day we promised. In November, 97% of our orders shipped on or before the promised day – and 61% shipped at least a day earlier than promised. This is […]
Congratulations are in order for Paul Henkel, who recently won a Lifetime Achievement Award for his commitment to excellence in a family business at the 5th Annual Family Business Recognition Dinner on Tuesday, May 19, 2015, held in Durham, NH. This award is given to retirees of family businesses who continue to support others in […]
EIM is always looking for ways to strengthen our school districts and surrounding communities as an investment for our future generations. That’s why we are proud to highlight how our local school district SAU 29 has awarded, for the 5th year in a row, The Lisa K. Henkel Award for Excellence in Inclusion. This award […]
Every year, The Label Experts cap off their annual community involvement week with a volunteer Day of Caring, taking a break from making labels and going out into our community to help a local non-profit. This year, our volunteer day had us back at a familiar site, the Winchester Learning Center! Check out Product Manager […]
What do babies have to do with labels? Babies at work? Full disclosure, I am writing this at my desk, while I have one foot sticking out trying to rock a baby to sleep in a vibrating baby rocker. She doesn’t want to sleep, she wants to play, so we need to find another activity, […]
The Label Experts are extremely honored to announce our selection as one of this year’s winners of the 2016 TLMI Eugene Singer Award for Best Managed Converter! This award comes at the conclusion of an unforgettable year that included many exciting new customers, fresh faces in the office, record sales, and even babies at work. It’s also just […]
“I think the fact that we don’t have an automated phone system, and anyone that calls is getting a human on the other side is a big reason our customers keep coming back to us,” says Product Manager Juan Munoz. “We pride ourselves on our fast response to not only sales inquiries, but to quality issues […]
If you ever find yourself strolling around Electronic Imaging Materials, you might stumble upon a poster of our core values hanging on the wall. The last (but certainly not least) value on the list, expresses our dedication to community involvement. Throughout the year EIM seeks out opportunities to serve our community in the form of […]
“I didn’t realize how complicated—but also kind of fun—labels can be.” Our labels Customer Service Rep Lead, Emily, brings a long history of customer service to EIM. “Every job I’ve had has been very customer service oriented,” Emily says. Although label manufacturing is still new to her, she’s been able to translate the skills she’s […]
Out the front door and into the car, My commute to work isn’t all that far. The window goes down, I can smell the air, And I love the wind, that blows through my hair. I arrive at work and break into a run, ‘Cause there’s lots of things, that need to be done. In […]
At EIM, the people may make the labels, but the people also make the place. Cultivating a positive culture is one of our company’s top priorities. Within the last year, we’ve realized that while employees naturally contribute to our environment (through their kind actions, uplifting spirits, and corny jokes) it was time to increase our […]
Giving back to our community is a practice we’ve woven into EIM’s culture. Both the City of Keene and the surrounding Monadnock Region are home to dozens of well-run charitable organizations. Throughout the years, we’ve developed traditions which allow both employees and the company itself to support worthy causes. Day of Caring Our annual volunteering […]
“One of the things I like about working for EIM is that I get to connect with people all over the United States and all over the world,” says Account Specialist Stacey Caouette. “We don’t have a typical day, every day is different—and that’s one of the things I like about my job. Every order […]
At EIM, official title for Jason Wilder is ‘Sales Manager’. But his unofficial titles include: JW, our elder statesman, and the Amazon addict of the office. Jason’s role as Sales Manager gives him the opportunity to assist our Account Managers and Customer Service Representatives in matching customers with their ideal label solution. His 20+ years […]
A Keene-based bakery recently celebrated seven years of success with a revamp of their product packaging labels (see our previous article, here). The new packaging showcases ongoing collaboration with label manufacturer Electronic Imaging Materials (EIM), as well as a promising career kickoff for recent alumni from Keene State College. Owner and head baker Brittany Migneault […]
“If there’s a challenging label tech support problem,” Joey says, “I always feel good about fixing it.” Joey Cocivera’s IT responsibilities vary from day to day. Some mornings he’s tackling barcode design with customers on the other side of the country, others coaching new printer owners through the set up process so they can print […]
This post is written by our Sales & Marketing Manager, Jason Wilder It is hard to believe that I have been here at EIM for 23 out of the 30 years that we’ve been in business, which makes me the elder statesman of our great team. Our roots began when our original owners, Paul and […]
The Global Climate Strike is happening on September 20 & 27. Galvanized by the youth movement Fridays for Future (started by student protester Greta Thunberg in Sweden), students and adults of all ages are participating in this strike to garner attention and spur action from local politicians and governments. Their mission is climate justice for […]
For Ed August, the most gratifying part of his job is going deep with a customer—moving past simple, everyday transactions and tackling a complicated project from inception to completion. “When you have more interaction with a customer,” Ed says, “And you’ve put in a little more effort, that’s very satisfying.” Ed has been selling labels […]
Every year, the Monadnock United Way honors a local organization that exemplifies the spirit of the Monadnock region in their strong commitment and continued support for their local community and the MUW. This year, they chose EIM as the recipient for the Spirit of Monadnock Award! Helping Our Local Community—19 Years and Counting! EIM has […]
Whether it’s a self-imposed quarantine or your new workplace normal, a lot of us are working from home… a lot longer than we thought we would be! At EIM, our business continuity plan involves much of our staff working offsite, and remaining staff working in split early morning and evening shifts to provide better physical […]
Allow us to introduce you to our Production Crew. These Label Experts have a tendency to stay behind the scenes here at EIM, but without their digital printing know-how and mad label making skills, we wouldn’t be The Label Experts you know and love. To top that off, they’ve been coping with some unique workflow […]
It’s that time again, you hit the snooze button one last time, rush through getting ready for the day and then commute—to your den office. As we head into fall, some of The Label Experts are still working remotely. We asked them to update us in their own words about how working from home has […]
Community involvement is a cornerstone of our philosophy here at EIM—during a typical year we embrace giving back to our community in a variety of ways. One of our biggest events of the year is our annual Day of Caring partnership with the Monadnock United Way, where our employees get out of the office and […]
“We don’t only care about quality when mistakes are made. We work to continually evaluate our processes so we can improve our labels. We take quality seriously all the time.” – Quality Coordinator Cecilia Robinson Our initial obsession with quality started with EIM’s founder, Paul Henkel. Paul wanted to make his new business stand out […]
The Label Experts continue to share their personal working from home challenges and victories. Enjoy! Keene State College 2020 Grad Jumps into WFH Digital Prepress Technician BRIANA LEIGHTON My new normal is working part time onsite and then working remotely for a few hours every day. Before this I used to come into work in […]
My name is Alex Fawcett, I’m a senior business management major at Keene State College and the Sales/Business Development Intern here at EIM. When looking for an internship, I was looking for something that would benefit both the company and my future career. After my interview with EIM, I realized they had a similar feel […]
“My favorite part of my job is the people. I like working with people, and especially this past year, I miss being in the office with my coworkers.” Marketing and Engagement Manager Jillian Bishop is here for the people—specifically, EIM’s people! Whether onsite or working remotely, employee engagement is a huge part of Jillian’s job. […]
This fall, The Label Experts had our Annual Community Involvement Week! Every year, employees at EIM get together to pool our resources and time to give back to our local community. This year, we kicked off our week of giving with a pledge drive for the Monadnock United Way—and we beat our previous year’s record for giving! We […]
Giving back to and being involved in our community is near and dear to our heart at EIM. Some of our Label Experts have even formed a philanthropy team, that serves as a liaison between EIM and local charities when volunteer opportunities come up. But when COVID-19 hit in 2020, some of our typical volunteering […]
Production Manager and Label Expert Rob’s favorite part of his job is coming up with solutions for tricky problems. “I really like solving problems—whatever it is, in any department. How can we get through this? How do we figure this out? Whether it’s in workflow, equipment, label orders—in any part of the job.” A typical […]
Labels are often an afterthought. Many people are surprised to know how much of a vibrant and initiative driven industry label making is! A key driver of this is the Tag & Label Manufacturers Institute (TLMI), the premier industry association for those of us in the label manufacturing world—and EIM is a proud member. We […]
Celebrating 25 years of labeling innovation!
EIM receives Outstanding Service Award.