Resources: Technical Support

Whether you’re looking to better understand barcodes and their applications, trying to manage data files, design and print labels, utilize software tools for efficiency, or access reliable technical support, EIM has you covered.  Access valuable learning materials for barcodes, data files, labels, software, and technical support by selecting a category in the dropdown menu above.

Technical Support

Front-end consultants… Back-end support. We do far more than just supplying bar code labels. Whether you’re looking for a quick solution to set up and start barcode label printing, or you have a uniquely tough problem that requires a durable custom label, EIM’s technical support will help you find just the right answer. Once you’re […]

How to Calibrate a TSC TX600 Desktop Label Printer (VIDEO)

This easy to follow printer set up video teaches you how to calibrate your TSC TX600 desktop label printer. You can follow the steps below to calibrate and start printing labels as soon as you unbox your new TSC TX600. How to Calibrate Your TSC TX600 Label Printer You will need: a printing ribbon, take-up […]

Warehouse Data Files

Important initial information: Rack Label Spreadsheet Format Totem Label Spreadsheet Format > If you still have questions about setting up your warehouse data files, send The Label Experts your questions.

How to Calibrate Your GoDEX RT730i Label Printer (VIDEO)

Learn how to calibrate your GoDEX RT730i label printer with this simple printer set up video. Let our Tech Support Team walk you through every step to start printing labels with your new GoDEX RT730i. How to Set Up & Calibrate Your GoDEX RT730i Label Printer You will need: roll of labels, spindles, take up […]

Frequently Asked Questions – BarTender® Edition

Label Printer Issues: BarTender Software Issues: For any further technical issues or questions you may need to refer to your full printer manual, supplied on a CD with your printer, or please Contact Our Tech Support Department at 1-800-535-6987.

How to Calibrate Your GoDEX GE330 Label Printer (VIDEO)

Learn how to calibrate your GoDEX GE330 label printer with this easy to follow set up video. Let our Tech Support Team walk you through all the steps needed to start printing labels with your GoDEX GE330. How to Calibrate Your GoDEX GE330 Label Printer You will need: labels, spindle, print ribbon, and take-up core. […]

BarTender Setup Tips

BarTender® Technical Support Installing the Printer with the Seagull Printer Driver Using the Seagull Printer Driver Adjusting the Print Heat and Darkness Adjusting the Printer Speed Adjusting the Media Type Calibrating the GX & GK Desktop Printer Once you have installed your roll of labels and ribbon into your desktop printer, often the printer will […]

ZebraDesigner Technical Support

Installing and using ZebraDesigner: Calibrating the GX & GK Desktop Printer Once you have installed your roll of labels and ribbon into your desktop printer, the printer will need to be calibrated to this new stock. When a printer is properly calibrated and ready to print, the green light on top should be solid, and […]

How to Calibrate a TSC TC310 Label Printer (VIDEO)

Learn how to calibrate your TSC TC310 label printer with this simple set up video that shows you how to calibrate and start printing labels as soon as you unbox your new printer. How to Set Up & Calibrate a TSC TC310 Desktop Label Printer Supplies you’ll need: printing ribbon, take-up core, and your roll […]

Technical Support Help Page

> TSC ConsoleEasily configure and calibrate your TSC printer. > BarTender®Premium label design software for any printer. > GoLabel IIFree label design software for GoDEX printers. (GoLabel II Training and Info) > TSC PrintersDrivers by Seagull for TSC printers. > Zebra PrintersDrivers by Seagull for Zebra printers. > GoDEX PrintersDrivers by Seagull for GoDEX printers. > […]

Printer Settings

Adjusting Darkness Calibration Adjusting Darkness with the Seagull Driver: If you are using the Seagull driver and having poor print quality you can follow these steps to adjust the darkness (heat) of your printer. Note: Zebra printers will have an additional option. EIM recommends using the “Absolute” option rather than “Relative” for consistent printing. Adjusting Darkness […]