What do babies have to do with labels? Babies at work? Full disclosure, I am writing this at my desk, while I have one foot sticking out trying to rock a baby to sleep in a vibrating baby rocker. She doesn’t want to sleep, she wants to play, so we need to find another activity, […]
The Label Experts are extremely honored to announce our selection as one of this year’s winners of the 2016 TLMI Eugene Singer Award for Best Managed Converter! This award comes at the conclusion of an unforgettable year that included many exciting new customers, fresh faces in the office, record sales, and even babies at work. It’s also just […]
“I think the fact that we don’t have an automated phone system, and anyone that calls is getting a human on the other side is a big reason our customers keep coming back to us,” says Product Manager Juan Munoz. “We pride ourselves on our fast response to not only sales inquiries, but to quality issues […]
Meet Larry Ames—one of our most multi-talented Label Experts! After realizing that his demanding, hours heavy job at a plumbing company wasn’t allowing him enough time with his family, Larry signed on with EIM as a Press Operator in 2010. Once here, Larry quickly transitioned, from press operator, into being our Production Supervisor and jack […]
If you ever find yourself strolling around Electronic Imaging Materials, you might stumble upon a poster of our core values hanging on the wall. The last (but certainly not least) value on the list, expresses our dedication to community involvement. Throughout the year EIM seeks out opportunities to serve our community in the form of […]
“I didn’t realize how complicated—but also kind of fun—labels can be.” Our labels Customer Service Rep Lead, Emily, brings a long history of customer service to EIM. “Every job I’ve had has been very customer service oriented,” Emily says. Although label manufacturing is still new to her, she’s been able to translate the skills she’s […]
Out the front door and into the car, My commute to work isn’t all that far. The window goes down, I can smell the air, And I love the wind, that blows through my hair. I arrive at work and break into a run, ‘Cause there’s lots of things, that need to be done. In […]
At EIM, the people may make the labels, but the people also make the place. Cultivating a positive culture is one of our company’s top priorities. Within the last year, we’ve realized that while employees naturally contribute to our environment (through their kind actions, uplifting spirits, and corny jokes) it was time to increase our […]
“Getting a customer on the phone is really important, taking the time to have a conversation with them and understand exactly what they need is my top priority.” – Label Account Manager Marissa Marissa Salisbury’s knack for problem solving and attention to detail make her the ideal person to help guide customers through the complex […]
Giving back to our community is a practice we’ve woven into EIM’s culture. Both the City of Keene and the surrounding Monadnock Region are home to dozens of well-run charitable organizations. Throughout the years, we’ve developed traditions which allow both employees and the company itself to support worthy causes. Day of Caring Our annual volunteering […]
“One of the things I like about working for EIM is that I get to connect with people all over the United States and all over the world,” says Stacey Caouette, our Customer Service Supervisor. “We don’t have a typical day, every day is different—and that’s one of the things I like about my job. […]
At EIM, official title for Jason Wilder is ‘Sales Manager’. But his unofficial titles include: JW, our elder statesman, and the Amazon addict of the office. Jason’s role as Sales Manager gives him the opportunity to assist our Account Managers and Customer Service Representatives in matching customers with their ideal label solution. His 20+ years […]
