Whether it’s a self-imposed quarantine or your new workplace normal, a lot of us are working from home… a lot longer than we thought we would be! At EIM, our business continuity plan involves much of our staff working offsite, and remaining staff working in split early morning and evening shifts to provide better physical […]
Every year, the Monadnock United Way honors a local organization that exemplifies the spirit of the Monadnock region in their strong commitment and continued support for their local community and the MUW. This year, they chose EIM as the recipient for the Spirit of Monadnock Award! (more…)
For Ed August, the most gratifying part of his job is going deep with a customer—moving past simple, everyday transactions and tackling a complicated project from inception to completion. “When you have more interaction with a customer,” Ed says, “And you’ve put in a little more effort, that’s very satisfying.” Ed has been selling labels […]
The Global Climate Strike is happening September 20 & 27. Galvanized by the youth movement Fridays for Future (started by student protester Greta Thunberg in Sweden), students and adults of all ages are participating in this strike to garner attention and spur action from local politicians and governments. Their mission is climate justice for everyone—starting […]
“People think family friendly is when you have a baby. But it can also be when you have a sick parent or grandparent or spouse. We all have these relationships that make us better people—and probably a better employee at work. But you have to invest in them, make those connections and take care of […]
“If there’s a challenging label tech support problem,” Joey says, “I always feel good about fixing it.” Joey Cocivera’s IT responsibilities vary from day to day. Some mornings he’s tackling barcode design with customers on the other side of the country, others coaching new printer owners through the set up process so they can print […]
At EIM, official title for Jason Wilder is ‘Sales Manager’. But his unofficial titles include: JW, our elder statesman, and the Amazon addict of the office. Jason’s role as Sales Manager gives him the opportunity to assist our Account Managers and Customer Service Representatives in matching customers with their ideal label solution. His 20+ years […]
“One of the things I like about working for EIM is that I get to connect with people all over the United States and all over the world,” says Stacey Caouette, our Customer Service Supervisor. “We don’t have a typical day, every day is different—and that’s one of the things I like about my job. […]
Giving back to our community is a practice we’ve woven into EIM’s culture. Both the City of Keene and the surrounding Monadnock Region are home to dozens of well-run charitable organizations. Throughout the years, we’ve developed traditions which allow both employees and the company itself to support worthy causes. Day of Caring Our annual volunteering […]
“Getting a customer on the phone is really important, taking the time to have a conversation with them and understand exactly what they need is my top priority.” – Label Account Manager Marissa Marissa Salisbury’s knack for problem solving and attention to detail make her the ideal person to help guide customers through the complex […]
