Giving back to our community is a practice we’ve woven into EIM’s culture. Both the City of Keene and the surrounding Monadnock Region are home to dozens of well-run charitable organizations. Throughout the years, we’ve developed traditions which allow both employees and the company itself to support worthy causes. Day of Caring Our annual volunteering […]
“Getting a customer on the phone is really important, taking the time to have a conversation with them and understand exactly what they need is my top priority.” Marissa Salisbury’s knack for problem solving and attention to detail make her the ideal person to help guide customers through the complex world of labeling. As our […]
At EIM, the people may make the labels, but the people also make the place. Cultivating a positive culture is one of our company’s top priorities. Within the last year, we’ve realized that while employees naturally contribute to our environment (through their kind actions, uplifting spirits, and corny jokes) it was time to increase our […]
Out the front door and into the car, My commute to work isn’t all that far. The window goes down, I can smell the air, And I love the wind, that blows through my hair. I arrive at work and break into a run, ‘Cause there’s lots of things, that need to be done. In […]
“I didn’t realize how complicated—but also kind of fun—labels can be.” Our new Customer Service Representative, Emily, brings a long history of customer service to EIM. “Every job I’ve had has been very customer service oriented,” Emily says. Although label manufacturing is still new to her, she’s been able to translate the skills she’s already […]
If you ever find yourself strolling around Electronic Imaging Materials, you might stumble upon a poster of our core values hanging on the wall. The last (but certainly not least) value on the list, expresses our dedication to community involvement. Throughout the year EIM seeks out opportunities to serve our community in the form of […]
“Good tech support,” Nick says, “isn’t really about knowing everything there is to know about technology.” Rather, it’s about developing good troubleshooting skills and, “Being able to look up the solution.” Most call him for help, but we just call him Nick (and also call him for help… a lot). Meet Nick Ryder—your EIM Technical […]
Meet Larry Ames—one of our most multi-talented Label Experts! After realizing that his demanding, hours heavy job at a plumbing company wasn’t allowing him enough time with his family, Larry signed on with EIM as a Press Operator in 2010. Once here, Larry quickly transitioned, from press operator, into being our Production Supervisor and jack […]
This post is written by our Sales & Marketing Manager, Jason Wilder It is hard to believe that I have been here at EIM for 23 out of the 30 years that we’ve been in business, which makes me the elder statesman of our great team. Our roots began when our original owners, Paul and […]
“I think the fact that we don’t have an automated phone system, and anyone that calls is getting a human on the other side is a big reason our customers keep coming back to us,” says Product Manager Juan Munoz. “We pride ourselves on our fast response to not only sales inquiries, but to quality issues […]
