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The Label Experts volunteering

Archive | Who are the Label Experts?

Label Expert Emily Bemis & mini co-worker

Work from Home Diaries, Vol. 1

Whether it’s a self-imposed quarantine or your new workplace normal, a lot of us are working from home… a lot longer than we thought we would be! At EIM, our business continuity plan involves much of our staff working offsite, and remaining staff working in split early morning and evening shifts to provide better physical […]

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Members of EIM being presented with an award

Supporting Our Community With the Monadnock United Way

Every year, the Monadnock United Way honors a local organization that exemplifies the spirit of the Monadnock region in their strong commitment and continued support for their local community and the MUW. This year, they chose EIM as the recipient for the Spirit of Monadnock Award! (more…)

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Ed August wearing a purple shirt and glasses holding a toy

Ed August – Meet The Label Experts

For Ed August, the most gratifying part of his job is going deep with a customer—moving past simple, everyday transactions and tackling a complicated project from inception to completion. “When you have more interaction with a customer,” Ed says, “And you’ve put in a little more effort, that’s very satisfying.” Ed has been selling labels […]

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EIM Logo

A Small Business’s Contribution to the Climate Strike

The Global Climate Strike is happening September 20 & 27. Galvanized by the youth movement Fridays for Future (started by student protester Greta Thunberg in Sweden), students and adults of all ages are participating in this strike to garner attention and spur action from local politicians and governments. Their mission is climate justice for everyone—starting […]

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mom and son on boat

Meet The Label Expert—Heather Bell

“People think family friendly is when you have a baby. But it can also be when you have a sick parent or grandparent or spouse. We all have these relationships that make us better people—and probably a better employee at work. But you have to invest in them, make those connections and take care of […]

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Joey Cocivera with girlfriend posing in front of The Farm Concessions vegetarian/vegan food truck - label tech support specialist

Meet The Label Experts – Joey

“If there’s a challenging label tech support problem,” Joey says, “I always feel good about fixing it.” Joey Cocivera’s IT responsibilities vary from day to day. Some mornings he’s tackling barcode design with customers on the other side of the country, others coaching new printer owners through the set up process so they can print […]

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Jason Wilder posing in front of lake

Jason Wilder – Meet The Label Experts

At EIM, official title for Jason Wilder is ‘Sales Manager’. But his unofficial titles include: JW, our elder statesman, and the Amazon addict of the office. Jason’s role as Sales Manager gives him the opportunity to assist our Account Managers and Customer Service Representatives in matching customers with their ideal label solution. His 20+ years […]

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Stacey Caouette posing with fish

Stacey Caouette – Meet The Label Experts

“One of the things I like about working for EIM is that I get to connect with people all over the United States and all over the world,” says Stacey Caouette, our Customer Service Supervisor. “We don’t have a typical day, every day is different—and that’s one of the things I like about my job. […]

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Day of Caring volunteers at the monadnock humane society - giving back

Our Annual Season of Giving Back

Giving back to our community is a practice we’ve woven into EIM’s culture. Both the City of Keene and the surrounding Monadnock Region are home to dozens of well-run charitable organizations. Throughout the years, we’ve developed traditions which allow both employees and the company itself to support worthy causes. Day of Caring Our annual volunteering […]

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Marissa in car - Label Account Manager

Meet The Label Experts – Marissa

“Getting a customer on the phone is really important, taking the time to have a conversation with them and understand exactly what they need is my top priority.” – Label Account Manager Marissa Marissa Salisbury’s knack for problem solving and attention to detail make her the ideal person to help guide customers through the complex […]

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