Guess who just celebrated his third work anniversary? Let us introduce you to Jeremiah Rutherford, Team Alpha member, customer service rep extraordinaire, backyard beekeeper, and sailing enthusiast. But Jeremiah hasn’t always been the friendly Label Expert you hear on the other side of the phone line.
Jeremiah first joined EIM as a press operator. He started out on our thermal transfer printers, and soon branched out to digital print machines as well. A major asset to our Production department, we were almost sorry to see him go off to join our Sales team! But here at EIM, we love it when we get the opportunity to hire internally.
Now, Jeremiah is one of the first voices you’ll hear if you call into EIM. His top priority is, “Getting new customers to the right Label Expert for their job.” Processing payments, staying in front of potential issues, and being the front person for questions on orders is all part of Jeremiah’s job. He also closely monitors and communicates with Team Alpha’s clients throughout the proofing process (i.e. the key step of artwork and data file approval).
When asked what he loves about his job, Jeremiah says, “It’s definitely not mundane. It’s different every day, it’s different every hour. Every project I work on is different. Sometimes that’s a good thing, sometimes that’s tricky, but it is definitely not dull.” He adds, “I get to talk to a lot of different people in a lot of different industries too. So there’s a lot of variety to what I’m working on, even within one day.”
Outside his weekly nine to five, there aren’t many weekends you won’t find Jeremiah and his crew (i.e. family) out sailing their 25-footer. When they’re not sailing around Lake Champlain, you’ll find them at home gardening, and hanging out with six-year-old rescue puppy Chloe, a Lab Rhodesian Ridgeback mix, and one-year-old Pipa, their French Bulldog. They also have two birds, ten chickens, and… a couple thousand bees!
“The bees are one of my bigger hobbies. We got them two years back, and it’s been a learning process,” Jeremiah reflects. “It’s one of those things where you learn to not over obsess about it, because the more you touch them and are involved with them, the worse they do. At the same time, you do need to monitor them, because you’re taking them out of their natural setting and putting them in a box. Bees can actually get moody and hangry, just like people. For example, if we have a rainy stretch—which washes away their food sources of pollen and nectar—I’ll have to supplement their food more. But on a good day, they’re quite gentle. There are even times I’ll go out and do stuff without a suit on.” Overall, Jeremiah concludes, being a backyard beekeeper, “Is very rewarding and fun.”
Curious about The Label Experts? Read our other employee interviews here!